Post-Opening Services

Unleash Your
Hotel’s Potential

Our unwavering commitment to flexibility allows us to customize our approach for each property, recognizing and capitalizing on its distinct strengths and unique selling points (USPs).

By recognizing the individuality of each hotel asset, we are able to optimize its performance and unlock the highest possible return on investment for our clients.

Our comprehensive suite of services ensures that we provide tailored solutions that address the specific needs and challenges of every property, empowering hotel owners to maximize their profitability and operational efficiency.

  • Capital Expenditure
  • Operational Performance Analysis
  • Revenue Management
  • Sales and Marketing
  • Food and Beverage
  • Human Resources

Capital
Expenditure

Driving Efficiency,
Unlocking Potential

Capital expenditures present both opportunities and risks for hotels. Strategic investments in capex can significantly enhance operational efficiency, elevate guest experiences, and provide a competitive edge. However, there is inherent uncertainty as some capital expenditures may not yield expected returns, resulting in potential losses that could have been allocated elsewhere.

At ROI, we bring our expertise to guide you in making informed capital expenditure decisions.

  • Establish rules on the CapEx process and projects approval
  • Ensure the right balance between R&M versus CapEx
  • Monitor budgeting for CapEx and long-term planning
  • Curate the right CapEx plan and an intuitive system that promotes transparency and accountability and establishes standards for the CapEx process and project clearance
  • Ensuring the proper mix of R&M and CapEx, monitoring CapEx budgeting, and overseeing long-term planning strategies
  • Guarantee full transparency for the owner

FINANCIAL
PERFORMANCE

Driving Success
Beyond Profit

Finance encompasses a wide spectrum, not only profit generation but also budgeting, sales, investments, expenditures, and growth.

At ROI Consultancy, we specialize in monitoring and optimizing the financial performance of hotels.

  • Monitoring the hotel’s current performance relative to the budget
  • Examining closing summaries and statistics on a recurring basis
  • Supervises the budget development and approval processes, ensuring alignment with strategic objectives
  • Reviewing and forecasting the hotel’s financial statements and cash flows

OPERATIONAL
PERFORMANCE
ANALYSIS

Unleashing Excellence

To lead the market and uphold exceptional performance standards, mastering operational efficiency is essential. With our international expertise and rigorous analysis, we uncover opportunities to optimize operational processes, streamline workflows, and enhance overall performance.

At ROI, we guide you through the intricacies of operations, empowering you to achieve excellence.

  • Drive Performance: Analyze departments, boost profitability, and enhance value
  • Maximize Efficiency: Monitor revenue and costcutting efforts, and ensure progress
  • Elevate Satisfaction: Examine guest and staff feedback, and enhance experiences
  • Enhance Quality: Review physical condition, andoptimize product standards
  • Sustainable Solutions: Cut wasted energy, and implement efficient plans
  • Optimize Maintenance: Review preventive programs, and ensure smooth operations

REVENUE
MANAGEMENT

Stay Ahead in Revenue Game

Effective revenue management is key to hotel management and maximizing profitability.

At ROI Consultancy, we offer a range of services to ensure the successful implementation of profit maximizing strategies and techniques.

  • Reviewing revenue strategic plans and Identifying gaps in the revenue capture cycle to
    overcome obstacles in profit maximization
  • Providing an analysis of market trends and market positioning opportunities
  • Examining channel submission control, reservation cost per channel, and other hidden costs
  • Budgeting, Forecasting, and Profit-Driven Strategies

SALES AND
MARKETING

Igniting Profitability

Sales and Marketing play a pivotal role in the success of a hospitality business, directly impacting profitability. We leverage cutting-edge marketing techniques and sales strategies to target the right audience, maximize conversions, and achieve sustainable growth.

At ROI Consultancy, we specialize in implementing efficient and effective techniques to boost hotel income. We develop tailored strategies to enhance brand visibility, drive direct bookings, and optimize revenue generation.

  • Performance Benchmarking: Enhancing Budgeting and Performance Analysis
  • Strategic Sales Planning: Tailored Strategies
    for Competitive Advantage
  • Sales and Marketing Oversight: Driving Aims and Activities
  • Sales Breakdown Analysis: Enhancing Volumes and Customer Satisfaction
  • Sales Monitoring and Solutions: Identifying Patterns, Driving Results
  • Marketing Strategy Review: Optimizing Strategies for Success
  • Social Media Advisory: Unlocking the Power of Online Engagement

HUMAN
RESOURCES

Building a Winning Workforce

In the dynamic world of hospitality, human resource management is the beating heart that drives success. We provide strategic solutions tailored to your hotel’s unique needs, fostering a culture of excellence and guest satisfaction.

At ROI Consultancy, we understand the intricacies of this people-driven industry and offer expert guidance to ensure your workforce thrives.

  • Recruitment Circle: Our expertise extends to preparing comprehensive job descriptions, sourcing a vast talent database, and managing applications and responses
  • On-boarding Process: We provide valuable insights into local labour laws and formalities, ensuring compliance and adherence to employment requirements. Our comprehensive support guarantees a seamless and secure onboarding process
  • Manning of the Hotel: We leverage our industry expertise, vast network, and strategic approach to identify and onboard skilled professionals who align with your hotel’s vision and values
  • Offer Package: We ensure that your offer packages are tailored to different markets, enabling you to remain competitive and entice the best personnel to join your team